Badges [ 6 ] [-]
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Ideas Contributed [ 5 ] [+]
Only about 20% of our users will be enabled for Enterprise voice but the rest might still be participants and leaders of Lync conferences via dial-in.
Unfortunately Lync won't let non-EV enabled users to set a pin so the leaders of the conf cannot control it from the phone.
Would be nice if they could still setup a pin for conference control.
I'd love to see a standalone Lync web-based IM client like you can do with MSN Messenger. We are looking to setup Federation and can see a time where users will not only use it for Corporate contacts but for personal as well. Since it requires a Lync software license to install it on a home computer a web based client would be good for users who want to communicate with their contacts when at home. I know I can enable ...more »
Just a couple of ideas to improve the user experience. Many of these features are already in Live Messenger. 1. Cut and paste embedded images. If I want to send a quick screenshot to somebody its a pain to have to save the screenshot to a file and then send it. 2. Add in nudge. Good way to get somebody's attention. 3. It was a good idea to have Lync save IM hustory in Outlook but our company is afraid of this data ...more »
The use of RDP for desktop sharing is very slow over limited WAN links and wastes a lot of bandwidth. They should either find a way to allow RDP to be tuned for < 100k of bandwidth or find a better engine.
The current response groups are incredibly basic. I'd like to see something a bit more advanced even if its not a full fledged solution.
1. Better queue monitoring
2. Listen in and call recording
3. Office closed for weather message function
4. Better reporting
There are tons of very expensive add on ACD/Contact center solutions but MS could make this part of the product functional with some small improvements.