Send message confirmation
I propose a confirmation box (something along the lines of "Do you really wish to send this message to 'full name'") to show up for the first... more »
Spell checking support for IM conversations
We have deployed Lync across the company and we want to use it for HelpDesk to shadow users. It would be great for a way to 'take control' of the user's PC without the end user having to initiate it (ie. HelpDesk should initiate the control request and the end user would just see an 'accept/decline' popup)??
Curretnly the user has to offer the helpdesk technician control...
Cheers, Mike
Taken from: http://social.technet.microsoft.com/Forums/en-US/ocsclients/thread/46e78cd7-e7fa-454c-8603-55877e9ac5ed
In addition to changing status to "in a meeting" based on calendar information, it would be nice to have the option to change status to "off work" based on work hours defined in Outlook.
There should be an option for the user to upload their own picture rather than having to point to a web address in the Lync client.
The Lync client should be redesigned to organize or automatically "snap" the user's call(s) and/or conference windows to the main window of the Lync client. This way the user will not have several "call" windows in the taskbar and desktop.
This will allow for easier organization of calls in a busy environment where the user has multiple applications running.
It would be nice if you could assign hotkeys to common voice functions like hold, hangup, transfer & bring active call window to foreground, etc. This is a great feature in Skype that I use extensively.
NOTE: In Lync 2013 there is a Global/OS Wide hotkeys for:
-Answer = Win+A
-Mute = Windows+F4
The ability to remove selected locations in the pick list would be great. Right now you can only clear the entire list.
Lync phone edition has an option to Consult then transfer to. The Attendant has a button for this as well, as well as the ability to hit CTRL+L to achieve the same thing. Microsoft decided to leave this button out of the Lync PC client. It was in the OCS client but not in Lync. I know callers can merge calls using "Current conversation", but a Consult then transfer to button would be so much easier.
Lync delegate access needs to be independent of all functions within Lync . Since delegate access is also needed also for the conferencing functionality and not all companies deploy voice it should be made independent. This could be better controlled through a policy.
would be kind of cool to be able to see who a Lync contact is on the phone with on Contact Card (in right privacy group)