Lync/Skype4B Improvement Suggestions Browse Trending ideas

All too often you may be searching for someone and unknowingly send a message to the wrong person with a similar name. Sometimes in the worst case, you may send a message about cats or something silly to a manager way higher up instead of that friend, with obvious repercussions.

I propose a confirmation box (something along the lines of "Do you really wish to send this message to 'full name'") to show up for the first... more »

Music on Hold button on Lync Phone Edition should play music even if there is no call queue involved.

support standards based SIP phones without the need for 3rd parting software (smartsip) or gateway.

 

I would presume these phone would get limited lync functionality: basic presence like on a call and available, and some other limitations.

calls should not dissappear when answered with lync phone edition with USB better together.

ability to pickup another ringing phone in your group.

would be great to have a microsoft lync mobile client

Conferencing is so core to the UCMA APIs and Lync as a whole, but there is no mechanism to transfer conferences once in the attendant console.

 

In the PBX world, the conference gets dropped and the caller is transferred. Something like that is better then nothing.

Developers should have hooks into the API (either through a connected Lync Client SDK or some other means) to push content to this device and/or interact with it better and be able to control its operations.

In the Transfer Directly to and Consult Then Transfer option it should have the option to pick the user's voicemailbox as well as their numbers.

For those of us working somewhere other than GMT-8 it would be nice if the phone edition support this to remove one more step in setting up phones.

The Aries phones are great but Lync does need a certified cordless device with presence & phonebook integration.

 

Polycom Kirk is part way there but expensive for small deployments.

It is great that Lync integrates into Exchange 2010 OWA.

 

A great improvement would be the ability to book Lync Online Meetings through OWA.

It would be really useful to be able to share screens when users are on the attendant for remote support and

training

Lync Should have the ability to pair to the Lync Client with a IP address or MAC code rather than USB

Lync for Mac helps improve the user experience on the mac, but here are some features that are still missing that would be nice to have:

- Upload a PowerPoint
- White board and Polls
- Recording
- E911
- Manage Team Call and Delegate settings
- Attendee client for Mac
- USB "Better Together" with Lync Phone Edition

(moved to own idea)-Support for managing input and output devices with USB headsets, handsets (ala Polycom... more »