Lync/Skype4B Improvement Suggestions Browse Popular ideas

The only supported platform for Voicemail is Exchange UM. Microsoft should allow third party voicemail integration.

All too often you may be searching for someone and unknowingly send a message to the wrong person with a similar name. Sometimes in the worst case, you may send a message about cats or something silly to a manager way higher up instead of that friend, with obvious repercussions.

I propose a confirmation box (something along the lines of "Do you really wish to send this message to 'full name'") to show up for the first... more »

I am using lync. i feel , it is very slow compare to other IM. even I can't chat and send file they are in offline. I should wait instill he back to his seat. in our company nobody like lync. we have more than 60 licenses it comes with Office365, still everybody uses only Skype , it is very user friendly. please try to improve performance and think as a end user.

As it was in MSN, it would be nice if the Lync will also have the "Appear Offline" status.

allow the user (or administrator) to choose the camera on/off default status when answering a video call. Feature has changed with LYNC2010 and onwards vs OCS/MOC in this area - now when you answer an incoming video call, your camera is default disabled, and you need to activate on a per call basis.

There are times when you get blasted with many IM messages at one time. If I could see that someone already had an IM session open, I would not IM them and hope others would do the same or at least know you are one of many IMs the person has going. If you could see perhaps with a number next to the name indicating how many current sessions are in progress, it would cut back on IMs that can wait or be sent with email.

I know this is completely against MS ideas but a number of customer are disappointed of limitations of Lync voice features at the moment but they want other features like chat and desktop sharing and conferencing. If Lync would support RCC with a common protokol like CSTA this would boost the market.

Special administrator client that shows all users in the organisation, with detailed information for quick views to who is signed in or not, hours on Lync perhaps seperated via presence.Ability to manage other user accounts directly for call forwards, etc.

The Lync/Skype4B client and mobile app should have an option to update our linkedin profile link in our Lync/Skype4B profile as an optional feature. That will actually help the work groups and peers to stay connected more efficiently in a professional manner and able to know each other more closely.

Problem:
Difficult to work on an urgent problem while having to check multi-chat window constantly to look for any question directed to yourself.

Solution:
Provide method to direct a comment to a specific person in the chat group. Everybody should see the comment but the targeted person should get a specific alerting signal (sound or color).
Method could be "drag & drop" or autodetect of specific text like "@username:".... more »

It would be great if there is an option for presenter to control or set in meeting options the screenview for attendees and maximize the screen size if needed. This is a desired feature by our sales team as they will like to maximize the the attendee view when performing demos. Currently go to meeting defaults to it.

To reach a busy line or an absent person when he comes.

An auto dialer, autodialer, or autodialler is an electronic device or software that automatically dials telephone numbers. Once the call has been answered, the autodialer either plays a recorded message or connects the call to a live person.

https://en.wikipedia.org/wiki/Auto_dialer

As a user, I'd like to see a visual cue when one of my contacts' status changes.

For example, John goes offline, and just after modifying his status, the background color of his name turns some configurable color and then fades. The fade interval should be variable with a slider in the UI or some other means of changing the duration of the fade-out.

This indication would immediately draw my eye to Lync and keep tabs... more »

The computers in our office are top of the line aside from all having solid state HDDs. The start-up speed for Lync/Skype-for-Business is unacceptable. There must be some code clean-up in that bloated start up to speed things along.

 

Most of our users are disabling the program from starting up with the computer due to it's bogging it down!

When seeking to IM contact, and the contact is busy, this feature would notify you when contact is available.