Lync for Mac helps improve the user experience on the mac, but here are some features that are still missing that would be nice to have: - Upload a PowerPoint - White board and Polls - Recording - E911 - Manage Team Call and Delegate settings - Attendee client for Mac - USB "Better Together" with Lync Phone Edition (moved to own idea)-Support for managing input and output devices with USB headsets, handsets (ala Polycom ...more »
There is a delay when answering a response group call. This is exacerbated by Lync Phone Edition but it present with most endpoints.
Lync 2013 has made it even harder than before to transfer a call. Now it takes a hover and 2 clicks before you can key the party you want to transfer the call to. If the user mistakenly clicks instead of hovering on the "handset/mike" icon, they end up accidentally muting themself - presumably at a time that they're still talking to the caller whilst trying to make this complicated transfer process appear seamless. ...more »
Admin level ability to disable "Hide My Picture" in Lync Client
In addition to changing status to "in a meeting" based on calendar information, it would be nice to have the option to change status to "off work" based on work hours defined in Outlook.
Most users find it annoing to recieve another call when they are already in call. Please implement busy on busy feature. Every stone aged PBX can do this!
In the Transfer Directly to and Consult Then Transfer option it should have the option to pick the user's voicemailbox as well as their numbers.
Spell checking support for IM conversations
This would be a nice feature to help prevent people stepping on each other. Essentially click a button to raise a virtual hand that you want to speak.
I have a mobile client, a web client and a desktop client and I regularly lose instant messages because the Lync server routes them to the last logged in client instead of all clients. Or more accurately Lync offers the IM to all signed in devices to be received. If the IM is not received within a period of time, Lync defaults to accepting it on the last active endpoint. In practice what happens is you do something ...more »
Lync needs phone number management showing ranges, available numbers (DIDs or ext), and who has what number. Right now I have to track this in excel and/or powershell reports.
The use of RDP for desktop sharing is very slow over limited WAN links and wastes a lot of bandwidth. They should either find a way to allow RDP to be tuned for < 100k of bandwidth or find a better engine.