Lync Client

Lync Client

Additional/Expansion of Emoticons

It would be great if there were an add-on or additional downloadable sets of emoticons to expand the set of emoticons that currently exist. I know I am not the only person who wishes there were emoticons that are more useful. Why is there no "Thumbs Up" but there is an image of a sheep? I don't think a sheep has ever come up in any Lync conversation I've had. I'm sure the community would be able to provide additional... more »

Lync Client

Konfiguration for unanswered calls should be persistent.

The Setting for unanswered calls resets every time the user sets the call forwarding to a Special Destination.

 

For example:

 

1. User has no voicemail enabled

2. User sets destination for unanswered calls to the central office number

3. Now, the user sets a call forwarding to a colleague

4. After disabling the call forwarding, the konfig for unanswered calls resets to "no voicemail, ringing for 20 seconds.

(@greiginsydney)

Lync Client

Remove steps from the Lync 2013 Client call transfer process

Lync 2013 has made it even harder than before to transfer a call. Now it takes a hover and 2 clicks before you can key the party you want to transfer the call to. If the user mistakenly clicks instead of hovering on the "handset/mike" icon, they end up accidentally muting themself - presumably at a time that they're still talking to the caller whilst trying to make this complicated transfer process appear seamless.... more »

Lync Client

Lync Client Default Click-to-Call Number

The Lync 2013 can be set to default to Lync Call with a powershell command ( http://technet.microsoft.com/en-us/library/gg398300.aspx ), however that is only the initial setting. From that point on Lync defaults to the last number called for a contact. As noted here: http://masteringlync.com/2014/01/27/controlling-click-to-call/ Users mostly make "lync calls", however they might change to someone's cell phone, now... more »

Lync Client

Add BToE standard component into Lync Client

At this moment 3PIP phone vendors have to create it's own version of BToE PC client and add the function to the phone fw.

The results are not so good and very different between vendors, so the user experience is not uniform.

I think MS should add a standard BToE component into Lync Client, so the 3PIP vendors only need to add the BToE to the phone code, and the IT stuff do not need to add a separete BToE client.

Lync Client

Searchable Organization Chart

Ability to Search / Filter a full-company Organization Chart. (Similar to the Organization Tab on a contact Card).

 

This would allow for filtering of such things as:

- Displaying only online members

- Displaying only members of 'HR' for example

- Display only members in a certain locale.

 

Example: - Display all contacts that belong to the HR' Department, are currently online, and in the United Kingdom office.