Music on Hold button on Lync Phone Edition should play music even if there is no call queue involved.
Lync Phone Edition
calls should not dissappear when answered with lync phone edition with USB better together.
In the Transfer Directly to and Consult Then Transfer option it should have the option to pick the user's voicemailbox as well as their numbers.
For those of us working somewhere other than GMT-8 it would be nice if the phone edition support this to remove one more step in setting up phones.
The Aries phones are great but Lync does need a certified cordless device with presence & phonebook integration.
Polycom Kirk is part way there but expensive for small deployments.
Most traditional PBX systems have the ability to place handsets into paging groups for announcements/pages. Having customers with paging requirements purchase entire dedicated overhead speaker paging systems is not an acceptable workaround.
Many users want a custom ringtone or at least a ring tone that sounds like a traditional PABX in Australia.
The Lync Phone Edition Phones should be able to set permanent Call FWDs. Certain Receptions don't want a Response Group (they are temps and not real AD users) and need a device (Common Area Phone) that can be manually changed to route the reception call to various mobiles and ect...
The ability to import firmware updates from the Control Panel would be nice.
the Windows Lync client lets you have different ringtones for your calls, team calls, response groups and private calls. It would be nice if this could also be done on Lync Phone Edition.
It should be noted also that snom phones have the ability, although there are only 3 ringtone options (Regular, Forwarded and Private) which is not as many as the Lync client itself.
Device locking is only set for global or sites. Make it available for user scope. I want my conference room phones to have no device locking and don't want to use common area objects (we use exchange resource room accounts that are lync enabled).
I would love to see a smarter bread of Lync phone. I have lost count of the amount of hours wasted configuring Lync phones. They should be simple, plug and play inside and outside the corporate network and have adequate logging. I would love to see a touch screen interface running something similar to the mobile client.
Developers should have hooks into the API (either through a connected Lync Client SDK or some other means) to push content to this device and/or interact with it better and be able to control its operations.
When a user signes into lync which has a lync phone connected via USB is prompted to enter password again. This is a nuisance, why cant the authentication occur using SSO?
Lync Common Area Phones which are USB connected to a computer, do not automatically sign in the user when he logs on to the USB connected computer.
The user has to sign out the common area phone and sign in himself, we would love to see it automated.