This Scenario obviously only works if u can hear the phone - now that Phone Vendors like Snom are providing customizable Buttons if Lync Could provide a presence that changes color or flashes to alert user... more »
This is a very common feature of traditional PBX: the ability for a Call Pickup Group member to see who is calling and than choose to pickup the call or not.
At this moment if a user is member of a Call Pickup Group there is no way to preview the caller ID.
Every of our customers ask for this feature.
Improve the Group Pickup feature like have a unified number for picking up a call from my group only