I know this is completely against MS ideas but a number of customer are disappointed of limitations of Lync voice features at the moment but they want other features like chat and desktop sharing and conferencing. If Lync would support RCC with a common protokol like CSTA this would boost the market.
I require the ability to manage desktop phone "call forwarding" state from Lync Mobile app.
So I can enable call forwarding on PBX, when I'm already away.
Users frequently complain of the americanisation of the generated responses a localised accent pack may increase user acceptance.
would be kind of cool to be able to see who a Lync contact is on the phone with on Contact Card (in right privacy group)
So at this time the call is ringing back to UserA, but if UserB picks up the parked call (and they can), UserA will continue to ring!
If UserA answers, this call becomes a 3 party conference,... more »
In the same scenario as here:
when the external caller has timed-out and is ringing back to UserA, the external Caller hears a combination of ringing and music on hold. Instead of just MoH, or ring back tone.
New Case# 113012410165873
Scenario: calls are dual forked by the PBX, one goes to the SIP phone, the other one goes through the SIP trunk to Lync Server.
If the call is answered by the phone, the PBX sends a CANCEL message to Lync with:
Reason: SIP; cause=200; text="Call completed elsewhere".
Lync Server also generates a SIP message 487, request terminated, with... more »
Developers should have hooks into the API (either through a connected Lync Client SDK or some other means) to push content to this device and/or interact with it better and be able to control its operations.
Could be great if I can decide to forward calls based on type of incoming call. For instance external incoming call has to be forwarded; internal call not.
For example, lets say we have a teacher at Capilano Elementary School.
When calling parents (external), the name presented to their phone should be "Capilano Elementary" with the schools listed directory number.
When calling the school front... more »
Having only the numbers 1-9 available as key mapping options is fairly restrictive. It would be extremely helpful if the Exchange UM Auto Attendant could recognize two digit key mappings.
Currently, you can "Overwrite" the Caller ID Number (phone number), but not the Caller NAME
would like to put "ENTERPRISE NAME (111-111-1111)" for outbound call !!!
Scenario: many EV users, only Lync client 2013 is used, no IP Phones. If a user is member of a CallPickup Group it need to place a call to the CP number to answer a collague's call.
I think the client should:
- autodetect if the user is member of a CallPickup Group and the number of that group
- offer a native Keyboard Shortcut to quick dial the... more »
When a user has set the forwarding to a PSTN/mobile number, (s)he can possibly be reached even if the presence shows the user as "offline".
I think the presence should show the forwarding status (just like Skype does, btw) for example as "offline with call forwarding".
The contact card should also show some additional details (e.g. "forwarded to xxx") to users in the workgroup/friends and family groups.
I think it would be useful to receive an automated IM/email when the PIN expiration time is approaching (e.g. 30/14/1 days in advance). Inspiration for this idea was: http://blog.orbitone.com/post/Never-be-late-for-an-online-meeting-again-CEBP