As noted here: http://masteringlync.com/2014/01/27/controlling-click-to-call/
Users mostly make "lync calls", however they might change to someone's cell phone, now... more »
Lync Should have the ability to pair to the Lync Client with a IP address or MAC code rather than USB
It would be nice if you could assign hotkeys to common voice functions like hold, hangup, transfer & bring active call window to foreground, etc. This is a great feature in Skype that I use extensively.
NOTE: In Lync 2013 there is a Global/OS Wide hotkeys for:
-Answer = Win+A
-Mute = Windows+F4
With the recent security updates, the system tray icon changed to the Lync logo, and is no longer a representation of your presence. I liked it the old way!
Lync 2010 allowed you to make it much Thinner than 2013 does. Please allow us to make it thinner if we so please.
The red space in the following image would be ideal, there is nothing important that would be blocked from the UI's standpoint, so why is it limited to this width?
Allow support in the Lync client to push up on the keyboard to scroll through your previous messages to a user. Using the down arrow key scrolls the other way.
3rd party applications that can connect to Lync server should be able to be blocked.
Right now, the Lync client will download the address book at a randomly chosen interval between 5 minutes and 60 minutes after sign-in. This can be controlled via the registry in a method described at http://policelli.com/blog/archive/2011/03/16/how-to-force-an-address-book-refresh-on-lync-client/. I think it would make more sense to make this part of the client policy.
I would love to see a smarter bread of Lync phone. I have lost count of the amount of hours wasted configuring Lync phones. They should be simple, plug and play inside and outside the corporate network and have adequate logging. I would love to see a touch screen interface running something similar to the mobile client.
The ability to remove selected locations in the pick list would be great. Right now you can only clear the entire list.
It would be quite handy to be able to dock the dial pad when in a call instead of repeatably having to hover over the phone/mute button. I know you can use the number pad on a keyboard but sometimes button presses are not registered and you then have to find the window to get the dial pad up.