Would be a very nice feature, it was possible to route calls from an attendant console to the SfB client, whitout the client pops up with an active window in front of the attendant console window. This is very is especially needed in Citrix environment, where the 3rd party software is not offloaded, but SfB is. But it's disturbning the agents handling mainnumbers, that the SfB client pops up in front of the software application ...more »
When in a Skype conference call and a colleague who sits next to, or close to me is talking, I can hear them twice like an echo. I can hear them speaking in the room but also delayed on my headset, due to latency issues, a second or so later. It is extremely off-putting and difficult to hear what they are saying. Often the only solution is for us to move desks so we are further away and can't hear each other, or to book ...more »
Contacts and contact management is generally good, however it lacks the finesse that could make it awesome. I find myself continually frustrated with what is a seemingly simple but highly important feature. I don't think I have seen a single deployment without a least 1 issue - Outlook integration, duplicate contacts, disappearing phone numbers, inability to search contacts added to custom groups, poor or hopelessly ...more »
Build Exchange UM functionality in to Skype for Business, in particular native voicemail.
Current integration is average, there is overlap in functionality and management and routing is not consistent.
The ability to send a generic Archiving Disclaimer to federated partners is nice, but not nearly sufficient for many organizations. For instance, some may have legal departments that wish to convey more than a simple Archiving Disclaimer - they may wish to remind both parties that the conversation is taking place with a Federated Partner, and not with an internal contact (sometimes we can glaze over things with the tabbed ...more »
There are a few 3rd-party vendors out there with Ethical Firewall solutions (granular control of which groups of users or individual users can communicate with other users), but none are complete solutions, and in most cases, business requirements warrant pricey customization by the vendor. It is been a long-time ask that Ethical Firewall functionality be built into the Lync/Skype for Business product, and this would ...more »
In the current preview of the Skype for Business client, calls in from the PSTN are given a different set of controls in the call window (dial pad on by default, no Video or Present buttons, adds a Transfer button), unless the caller is a contact. If Skype can reverse look up the phone number in my contacts then it shows the same controls as it would for a Skype-to-Skype call. This doesn't make sense. If it's one of ...more »
Microsoft has been pretty silent about this lately - no press or ETA about having the video integration and security completed between Lync and Skype. Does anyone have any news or new information on this? Latest _real_ news or press about this I see was at Lync 2014 conference (Feb/March timeframe) and was imminent, although they made it seem like it was right around the corner over a year ago. My understanding is ...more »
Lync Subscribers should be able to redirect calls to Skype ID's. This would enable them to recieve calls on any device SKYPE client has been qualified for, without the need to install the full Lync mobility client
Please allow federation with non-outlook enabled Skype accounts. Until federation works with every type of Skype login its a feature we cannot expose to our users do to this type of conversation: "Please explain to your colleague they have to use a microsoft account when they sign in. No, no, they're not getting a new name, its the same Skype contact name, your friend just needs to sign in differently. On second thought, ...more »
Would be nice if you could authenticate to Skype, and have it pull your contacts into Lync.
A full, native, easy integration beteween Lync and Skype, without third-party product like Asterisk.