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Lync Client

User Interface Improvements

Just a couple of ideas to improve the user experience. Many of these features are already in Live Messenger.

1. Cut and paste embedded images. If I want to send a quick screenshot to somebody its a pain to have to save the screenshot to a file and then send it.
2. Add in nudge. Good way to get somebody's attention.
3. It was a good idea to have Lync save IM hustory in Outlook but our company is afraid of this data... more »
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Lync Client

Web Based Lync client

I'd love to see a standalone Lync web-based IM client like you can do with MSN Messenger. We are looking to setup Federation and can see a time where users will not only use it for Corporate contacts but for personal as well.

Since it requires a Lync software license to install it on a home computer a web based client would be good for users who want to communicate with their contacts when at home.

I know I can enable... more »
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Lync Client

Request to take control (for helpdesk)

We have deployed Lync across the company and we want to use it for HelpDesk to shadow users. It would be great for a way to 'take control' of the user's PC without the end user having to initiate it (ie. HelpDesk should initiate the control request and the end user would just see an 'accept/decline' popup)??

 

Curretnly the user has to offer the helpdesk technician control...

 

Cheers, Mike

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Lync Server

PIC updates

The OCS XMPP gateway is rather limited since it doesn't support Google Apps.

 

No doubt Skype will be addressed in some form, but what would be useful for us is support for the Chinese QQ IM network. While not used much outside China it is massive there.

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Lync Server

Sort out the remainig RBAC limitations

Lync RBAC architecture supposed to solve all the flaws, that OCS had regarding the inability to share administration taks among multiple business/organizational entities, like delegation of some well strictly scoped tasks to lower-privileged administrators. With Lync most of these issues are perfectly resolved. However, some of the RBAC limitations are still painful, if Lync is deployed in a multi-country huge international... more »