For Small Businesses Lync Online and SBA Integration (for PSTN Integration) could be interesting. In that way you can enable Enterprise Voice features and also have voice business continuity in case of WAN failure.
For example, lets say we have a teacher at Capilano Elementary School.
When calling parents (external), the name presented to their phone should be "Capilano Elementary" with the schools listed directory number.
When calling the school front... more »
This doesn't make sense. If it's one of... more »