Lync/Skype4B Improvement Suggestions Ideas

If you create a Group in Lync 2013 you can right click the group and send IM. Cool. It would be even better if the IM window name displayed the group name instead of "Conversation (x Participants)"

The Calling Party Name Display on outgoing PSTN calls should be able to refelect the department the user is in. Pesonal name should be displayed as an option on internal calls.

For example, lets say we have a teacher at Capilano Elementary School.

When calling parents (external), the name presented to their phone should be "Capilano Elementary" with the schools listed directory number.


When calling the school front... more »

I'm using Lync 2013 with response groups to manage incoming calls. The calls come from the PSTN via a NET gateway.

The call notification toast displays the number of the caller but not the name. After I answer a call, it displays the name. I would like to be able to see the caller name while the call is ringing.

It seems that this has been an issue since OCS days.
http://social.technet.microsoft.com/Forums/lync/en-US/abe68d34-d111-4699-8020-24674bf27d52/incoming-caller-id-name-with-response-groups... more »