Lync should be able to provide better user identity management and AD integration through ADFS and DirSync or similar. This is currently a major limitation for LHP, hosted solutions when cloud AD integration is not possible. Current solutions involve complex, costly and often limited identity management solutions like FIM or third parties.
why connect to multiple logins from Lync client:
- officer on duty (should have access to his real identity and OoD account -- in mobile phone solved by give phone to next person) -- and persisten chat or group chat not solve it).
- supporting people on customer Lync... more »