Showing 4 ideas for tag "group"
kudos icon +

Lync Client

Display Caller ID name on incoming respone group calls

I'm using Lync 2013 with response groups to manage incoming calls. The calls come from the PSTN via a NET gateway.

The call notification toast displays the number of the caller but not the name. After I answer a call, it displays the name. I would like to be able to see the caller name while the call is ringing.

It seems that this has been an issue since OCS days.
http://social.technet.microsoft.com/Forums/lync/en-US/abe68d34-d111-4699-8020-24674bf27d52/incoming-caller-id-name-with-response-groups... more »