Special administrator client that shows all users in the organisation, with detailed information for quick views to who is signed in or not, hours on Lync perhaps seperated via presence.Ability to manage other user accounts directly for call forwards, etc.
Showing 2 ideas for tag "admin"
If delegates are associated with the task to answer calls for a manager, the manager sets "Simultaneous call" to the delegate, but then the delegate needs to go on lunch break or in a long meeting. The delegate should be able to either change the call forwarding settings of the manager, or set call forwarding to a backup person who will ALSO receive the calls of the manager. With Lync 2010 this was not possible. Not sure... more »