Showing 58 ideas for tag "lync"
kudos icon +

Lync Server

Desktop/Application Sharing - User Control time limit

It would be good to see a conferencing policy option that has a time limit setting for how long someone is able to control a machine, once they have passed the time limit they can request control again, This would be a useful security feature, as users may forget someone has control to their machine leaving the machine exposed.

kudos icon +

Lync Server

Pool and User-level PIN Policies

In Lync 2010/2013, our only options for PIN policies are Site-based or the Global policy. The PIN policies should have the same applicable levels as all of the other policies available in Lync (Global -> Site -> Pool -> User). When setting up conference phones (with an associated Exchange resource account), we could disable "Enforce device locking" for these accounts and allow calendar access without affecting the rest... more »
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Lync Server

Lync Online: Persistent Chat Rooms

Persistent chat rooms are used a lot for call centers and work groups.
http://office.microsoft.com/en-us/lync-help/what-is-persistent-chat-HA102919098.aspx
This is a feature that users of Jabber systems have as a standard feature and Lync Online does not have. I love Lync Online, but that feature would be great for our organization.

Having persistent chat would allow us to have a group chat window, opened all the time,... more »
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Lync Server

Transport Reliability Web Probe

There are some online tests for Network Reliability for O365 like this one:

http://trippsn2.online.lync.com/

This is useful to evaluate connection quality to Lync Online

I Would argue this is a very important feature that should be available for Lync On Premises as well

We have tools that help to acomplish similar tasks like Lync Pre Call Diagnostics and QoE Reports, but when it comes to anonymous users it does not... more »
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Lync Server

Room system protected meeting participation

While the Lync room system is extremely easy to use there are cases where it would be nice to enable protected meeting participation. A possible example would be to have a checkbox in the meeting schedule options that protects room system. When a person joins from a room the system prompts them for the passcode. The passcode should be easy to remember like maybe a conferencing PIN.

(@weakestlync) kudos icon +

Lync Server

Response Group Reports drill down into Abandoned

Out of the box the RGS reports are quite good. The biggest complaint I get is when customers see the abandoned calls percentage then ask "Why were these abandoned?".

You have to drill down into offered calls and work it out on the SIP response codes. It would be a lot better if there was an "Unanswered Calls" column that you could drill down into. This would just need to show the call and why it wasn't answered.... more »
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Lync Server

Coexistence with Exchange 2007 and 2013

I would like to see Lync 2013 updated to have the ability to work properly in an environment that has both Exchange 2007 and 2013 running in a coexistence scenario. Currently if pointed to Exch 2013 but your mailbox is not migrated yet, Exch 2013 does a fine job at being a proxy and not causing an outage to the end user. However Lync constantly prompts with "Exchange needs your credentials". No matter what you enter... more »
(@patrichard) kudos icon +

Lync Server

Test-CsKerberosAssignment output and pipelining

Right now, if you run this cmdlet, there is no output to the console unless you use -verbose. And even then, it's limited. It would be nice if there was standard test cmdlet output. It would be really nice if this cmdlet also supported pipelining, such as Get-CsKerberosAssignment | Test-CsKerberosAssignment.

kudos icon +

Lync Server

Persistent chat layout.

I miss the GroupChats layout. On that the names were not taking up space between the messages and there was no "air" between the messages. This meant I could see three times as many messages on the same screen space. I could get the overview of a situation much faster, since I didn't have to scroll to get a bit more history.

kudos icon +

Lync Server

Custom Federation Disclaimers

The ability to send a generic Archiving Disclaimer to federated partners is nice, but not nearly sufficient for many organizations. For instance, some may have legal departments that wish to convey more than a simple Archiving Disclaimer - they may wish to remind both parties that the conversation is taking place with a Federated Partner, and not with an internal contact (sometimes we can glaze over things with the tabbed... more »
(@patrichard) kudos icon +

Lync Server

Add cmdlets to manage custom presence

Right now, if you want custom presence for your org, you must create an XML file, place it in an accessible location (such as 'C:\Program Files\Microsoft Lync Server 2013\Web Components\External Website' on each of your Front Ends), then configure Lync by using Set-CsClientPolicy. I think a better solution would be cmdlets that let you add/set/remove customer presence settings, and the XML file management would be automatic.... more »