Having only the numbers 1-9 available as key mapping options is fairly restrictive. It would be extremely helpful if the Exchange UM Auto Attendant could recognize two digit key mappings.
In fact it is not directly a Lync feature, but more an Exchange function.
It should be possible for users to upload personalized voicemail greetings for example as a wav- or mp3-file. This would enable the use of professionally produced greetings.
One of the challenges with Exchange UM Auto Attendants is that you cannot have both accept "Key Mapping" and "Dial Extension Number" using the same time Auto Attendant. Would be nice if this functionality could be add to AA's.
Here is a more indepth explanation of the challenge and a work around:
The Silverlight LCP is awful, I think could be a good idea to switch to a GUI interface like the Exchange 2013 Control Panel.
This graphic uniformity can also give to customer a better idea of integration between Lync and Exchange
It got me thinking. The addition of a 'Meet Now' button on the Contact card, right beside "Schedule a meeting", would be perfect. It could create the meeting space, log you into the Lync Online meeting in your browser and send an invite to your Lync contact to join the meeting. The new Lync Online experience in the browser makes good use... more »
Like Exchange Server Unified Messaging, Lync Server should use the msDS-PhoneticDisplayName attribute instead of the DisplayName attribute to modify the way it announces names during meetings.
Change the PIN system to be a REAL single PIN, shared between Lync and Exchange, like the Active Directory Account Password