Showing 5 ideas for tag "chat"

Lync Server

Implement search / review of persistent chat

Community Member kudos icon +
Community Member
Looking for details from several days ago in a busy persistent chat is a complete pain. There is no way to search for relevant information, and no way to quickly view a particular time series.

There should be a search function for persistent chats that allows you to specify a time period to search in and/or specific text.

For organisations that use persistent chats as a way of logging our activities, this would be... more »

Lync Server

Lync Online: Persistent Chat Rooms

Persistent chat rooms are used a lot for call centers and work groups.
http://office.microsoft.com/en-us/lync-help/what-is-persistent-chat-HA102919098.aspx
This is a feature that users of Jabber systems have as a standard feature and Lync Online does not have. I love Lync Online, but that feature would be great for our organization.

Having persistent chat would allow us to have a group chat window, opened all the time,... more »

Lync Server

Force users to follow persistent chat rooms

Community Member kudos icon +
Community Member

I would like a way to force a user to follow a chat room. I have some IT chat rooms that i use to broadcast important messages to the IT team so i don't have to over use the mail system. I have asked nicely for the IT members to follow the rooms but some still have not. i am not the manager of them so i can't "boss" them to do it, but if i could force them some way in the background that would make my life easier