Showing 2 ideas for tag "unified"
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Lync Server

Exchange UM Auto Attendant: Dial Extension or Key Mapping

One of the challenges with Exchange UM Auto Attendants is that you cannot have both accept "Key Mapping" and "Dial Extension Number" using the same time Auto Attendant. Would be nice if this functionality could be add to AA's.

 

Here is a more indepth explanation of the challenge and a work around:

http://windowspbx.blogspot.com/2013/04/how-to-achieve-dial-by-extension-with.html