Showing 1 ideas for tag "troubleshooting"
kudos icon +

Lync Client

TraceRoute path to be included as confirmation of path in CDR

Quite often to troubleshoot we have had to reach out to the end user to see what the path from the client to the front end is when trying to see if there are multiple paths at the time of the call. Having the client optionally attach a traceroute showing the hops and response time to the FE would greatly help the process.