Showing 103 ideas for tag "lync"
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Lync Server

Show number of current IM sessions next to name

There are times when you get blasted with many IM messages at one time. If I could see that someone already had an IM session open, I would not IM them and hope others would do the same or at least know you are one of many IMs the person has going. If you could see perhaps with a number next to the name indicating how many current sessions are in progress, it would cut back on IMs that can wait or be sent with email.

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Lync Client

Attendant Console Improved Notes

The Lync Attendant Console desperately needs the ability for create, store and share centralised notes.

The issue we are facing is that our receptionist rely on a feature of a previous consoles we were using with out legacy PBX that is not available in the current Attendant console.

This the ability to store notes on a user or number, and have them available to all receptionists. I know that you can take a note on an... more »
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Lync Server

Response Group Forwarding if Lync Client is set to Forward Call

The ability for Response Groups being able to forward a call to a mobile/telephone number if the Lync Client is set to forward.

Reason for this; First Aid Response Group

The RG has a group of Lync Users that have either Internal/DDI numbers and number of them users are not always at their desk and forward all calls to mobile numbers.

Having this option available will allow sites to fully utilize the group of First... more »
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Lync Server

Meet Now button in Lync via Outlook Web App / Exchange Online

I had fun writing this post last night and pushing the boundaries of Lync in OWA.
It got me thinking. The addition of a 'Meet Now' button on the Contact card, right beside "Schedule a meeting", would be perfect. It could create the meeting space, log you into the Lync Online meeting in your browser and send an invite to your Lync contact to join the meeting. The new Lync Online experience in the browser makes good use... more »
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Lync Server

Lync Should Add a Presense State for Ringing for Call Pickup

As Lync 2013 now has the ability to use Call Pickup which works on the Principle that if u hear the Phone Ring u can Pickup another users Phone Call - which works very well insetad of complex Simultaneous Ring Setup

This Scenario obviously only works if u can hear the phone - now that Phone Vendors like Snom are providing customizable Buttons if Lync Could provide a presence that changes color or flashes to alert user... more »
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Lync Phone Edition

Lync Phones that are smart, easy to configure with detailed logs

I would love to see a smarter bread of Lync phone. I have lost count of the amount of hours wasted configuring Lync phones. They should be simple, plug and play inside and outside the corporate network and have adequate logging. I would love to see a touch screen interface running something similar to the mobile client.

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Lync Server

Lync 2013 Client - client certificate login

For organizations like ours that have Smart Card login enforced (no user/password), we are unable to use iOS, Windows Phone and other clients except Lync "desktop" Client from domain joined computer (user is logged on to computer with SmartCard therefore it has kerberos ticket issued). If Lync non-desktop client could support client certificates, we could easily export client cert from smart card and import it to iOS,... more »