Lync/Skype4B Improvement Suggestions Ideas

This is a very common feature of traditional PBX: the ability for a Call Pickup Group member to see who is calling and than choose to pickup the call or not.

At this moment if a user is member of a Call Pickup Group there is no way to preview the caller ID.

Every of our customers ask for this feature.

Presently, an alternate caller ID must be defined in the route.
And so... for every department/team requiring an alternate caller ID, a new route must be defined (even though it is the same route used by everyone else).

In most stone-age PBX's, the default Caller ID can be overrode by some attribute related to the user.

Would like to see the Alternate Caller ID defined in the Voice Policy - and have it override the... more »

I'm using Lync 2013 with response groups to manage incoming calls. The calls come from the PSTN via a NET gateway.

The call notification toast displays the number of the caller but not the name. After I answer a call, it displays the name. I would like to be able to see the caller name while the call is ringing.

It seems that this has been an issue since OCS days.
http://social.technet.microsoft.com/Forums/lync/en-US/abe68d34-d111-4699-8020-24674bf27d52/incoming-caller-id-name-with-response-groups... more »

With Lync 2013 it became possible to manipulate the outbound calling ID ( CsOutboundCallingNumberTranslationRule),that's great BUT can we have it on inbound as well.