With Lync 2013 it became possible to manipulate the outbound calling ID ( CsOutboundCallingNumberTranslationRule),that's great BUT can we have it on inbound as well.
The call notification toast displays the number of the caller but not the name. After I answer a call, it displays the name. I would like to be able to see the caller name while the call is ringing.
It seems that this has been an issue since OCS days.
http://social.technet.microsoft.com/Forums/lync/en-US/abe68d34-d111-4699-8020-24674bf27d52/incoming-caller-id-name-with-response-groups... more »
This is a very common feature of traditional PBX: the ability for a Call Pickup Group member to see who is calling and than choose to pickup the call or not.
At this moment if a user is member of a Call Pickup Group there is no way to preview the caller ID.
Every of our customers ask for this feature.
And so... for every department/team requiring an alternate caller ID, a new route must be defined (even though it is the same route used by everyone else).
In most stone-age PBX's, the default Caller ID can be overrode by some attribute related to the user.
Would like to see the Alternate Caller ID defined in the Voice Policy - and have it override the... more »