music on hold button on Lync Phone Edition should play music
Music on Hold button on Lync Phone Edition should play music even if there is no call queue involved.
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Music on hold centralized
Standardize the music on hold in lync clients\devices is a challenge.
How about a music on hold service centralized?
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Call Park Music On Hold Config is lost on server reboot.
Call Park Music On Hold Config is lost on server reboot. according to microsoft this is known issue. This really should be fixed.
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Safe Transfer Does Not Present Correct MOH on "Bounce Back"
///Scenario #1---if the transferred caller originates from Lync2010 on the LAN---
Lync2010/(UserA) --calls--> Lync2010Attendant/ --blind, safe-transfered to--> Lync 2010/(UserC: Lync2010)
-UserC Ignore Call Attendant Will See: Transfer not completed: UserA-Username. UseerC-Username is unavailable.
-UserC Reject Call Attendant Will See: Transfer not completed: UserA-Username. Call was not transferred because UserC-Username... more »
Lync2010/(UserA) --calls--> Lync2010Attendant/ --blind, safe-transfered to--> Lync 2010/(UserC: Lync2010)
-UserC Ignore Call Attendant Will See: Transfer not completed: UserA-Username. UseerC-Username is unavailable.
-UserC Reject Call Attendant Will See: Transfer not completed: UserA-Username. Call was not transferred because UserC-Username... more »
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After External Caller Has TimedOut CallPark MOH Presents Oddly
In the same scenario as here:
when the external caller has timed-out and is ringing back to UserA, the external Caller hears a combination of ringing and music on hold. Instead of just MoH, or ring back tone.
REG:112082072920816
New Case# 113012410165873
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