Lync for Mac helps improve the user experience on the mac, but here are some features that are still missing that would be nice to have: - Upload a PowerPoint - White board and Polls - Recording - E911 - Manage Team Call and Delegate settings - Attendee client for Mac - USB "Better Together" with Lync Phone Edition (moved to own idea)-Support for managing input and output devices with USB headsets, handsets (ala Polycom ...more »
Lync 2013 has made it even harder than before to transfer a call. Now it takes a hover and 2 clicks before you can key the party you want to transfer the call to. If the user mistakenly clicks instead of hovering on the "handset/mike" icon, they end up accidentally muting themself - presumably at a time that they're still talking to the caller whilst trying to make this complicated transfer process appear seamless. ...more »
There is a delay when answering a response group call. This is exacerbated by Lync Phone Edition but it present with most endpoints.
Most users find it annoing to recieve another call when they are already in call. Please implement busy on busy feature. Every stone aged PBX can do this!
In the Transfer Directly to and Consult Then Transfer option it should have the option to pick the user's voicemailbox as well as their numbers.
Admin level ability to disable "Hide My Picture" in Lync Client
In addition to changing status to "in a meeting" based on calendar information, it would be nice to have the option to change status to "off work" based on work hours defined in Outlook.
ability to pickup another ringing phone in your group.
The use of RDP for desktop sharing is very slow over limited WAN links and wastes a lot of bandwidth. They should either find a way to allow RDP to be tuned for < 100k of bandwidth or find a better engine.
This would be a nice feature to help prevent people stepping on each other. Essentially click a button to raise a virtual hand that you want to speak.
Spell checking support for IM conversations
Lync phone edition has an option to Consult then transfer to. The Attendant has a button for this as well, as well as the ability to hit CTRL+L to achieve the same thing. Microsoft decided to leave this button out of the Lync PC client. It was in the OCS client but not in Lync. I know callers can merge calls using "Current conversation", but a Consult then transfer to button would be so much easier.