Lync Server

Response Group Forwarding if Lync Client is set to Forward Call

The ability for Response Groups being able to forward a call to a mobile/telephone number if the Lync Client is set to forward.

 

Reason for this; First Aid Response Group

 

The RG has a group of Lync Users that have either Internal/DDI numbers and number of them users are not always at their desk and forward all calls to mobile numbers.

 

Having this option available will allow sites to fully utilize the group of First Aiders instead of limiting the response time in getting to an emergency.

Tags

Voting

9 votes
Idea No. 81