The Calling Party Name Display on outgoing PSTN calls should be able to refelect the department the user is in. Pesonal name should be displayed as an option on internal calls.
For example, lets say we have a teacher at Capilano Elementary School.
When calling parents (external), the name presented to their phone should be "Capilano Elementary" with the schools listed directory number.
When calling the school front office (internal), the name presented should be (e.g) "Gene Simmons".
This feature can be delivered today leveraging options on a qualified PSTN gateway (Name) and Lync (Number) , however needs to be native to Lync to deliver on Direct SIP PSTN (no gateway/SBC)