Would be a very nice feature, it was possible to route calls from an attendant console to the SfB client, whitout the client pops up with an active window in front of the attendant console window. This is very is especially needed in Citrix environment, where the 3rd party software is not offloaded, but SfB is. But it's disturbning the agents handling mainnumbers, that the SfB client pops up in front of the software application handling attendant consoles eg. Zylinc or whatever system you are using.
Idea No. 599