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Contacts and contact management is generally good, however it lacks the finesse that could make it awesome. I find myself continually frustrated with what is a seemingly simple but highly important feature. I don't think I have seen a single deployment without a least 1 issue - Outlook integration, duplicate contacts, disappearing phone numbers, inability to search contacts added to custom groups, poor or hopelessly ...more »
Build Exchange UM functionality in to Skype for Business, in particular native voicemail.
Current integration is average, there is overlap in functionality and management and routing is not consistent.
Include a client option to dynamically order SfB groups, users and search results based use
It would be great if you could configure mobile clients so that they don't receive response group calls or can only receive calls from contacts/defined list. It would also be nice if this could be set differently in and out of business hours.
For example - you might not want to receive support desk calls after hours, but may want to allow colleges to contact you directly.
I would love to see a smarter bread of Lync phone. I have lost count of the amount of hours wasted configuring Lync phones. They should be simple, plug and play inside and outside the corporate network and have adequate logging. I would love to see a touch screen interface running something similar to the mobile client.
3rd party applications that can connect to Lync server should be able to be blocked.