Campaign: Lync Client

Call Pickup Keyboard Shortcut

Lync has many Keyboard Shortcut, the one that miss is one for Call Pickup. Scenario: many EV users, only Lync client 2013 is used, no IP Phones. If a user is member of a CallPickup Group it need to place a call to the CP number to answer a collague's call. I think the client should: - autodetect if the user is member of a CallPickup Group and the number of that group - offer a native Keyboard Shortcut to quick dial the ...more »

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3 votes

Campaign: Lync Phone Edition

Tiled Buttons of Speed Dial and Most Frequently Used

As a VoIP user people expect to be able to visually see and set speed dial numbers and see them quickly around/near the number pad. If they have to click into favourites and scroll, it's not efficient. Please make an extension to the RHS of the dial pad for a) Speed Dial and b) Most Frequently Used so they can quickly call either Voice or Audio calls at a click. We have server code to set company wide favourites/contacts ...more »

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-1 votes