Lync Server

Music on hold centralized

Standardize the music on hold in lync clients\devices is a challenge.

How about a music on hold service centralized?

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2 comments

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39 votes

Lync Server

Music on hold centralized

Standardize the music on hold in lync clients\devices is a challenge.

How about a music on hold service centralized?

Submitted by
2 comments

Voting

39 votes

Lync Phone Edition

music on hold button on Lync Phone Edition should play music

Music on Hold button on Lync Phone Edition should play music even if there is no call queue involved.

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13 comments

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32 votes

Lync Server

Call Park Music On Hold Config is lost on server reboot.

Call Park Music On Hold Config is lost on server reboot. according to microsoft this is known issue. This really should be fixed.

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3 comments

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7 votes

Lync Server

Safe Transfer Does Not Present Correct MOH on "Bounce Back"

///Scenario #1---if the transferred caller originates from Lync2010 on the LAN--- Lync2010/(UserA) --calls--> Lync2010Attendant/ --blind, safe-transfered to--> Lync 2010/(UserC: Lync2010) -UserC Ignore Call Attendant Will See: Transfer not completed: UserA-Username. UseerC-Username is unavailable. -UserC Reject Call Attendant Will See: Transfer not completed: UserA-Username. Call was not transferred because UserC-Username ...more »

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6 votes

Lync Server

After External Caller Has TimedOut CallPark MOH Presents Oddly

In the same scenario as here:

http://lync.ideascale.com/a/dtd/Parked-Calls-Through-Gateway-After-Park-TimeOut-Act-Weird/373728-16285?submitted=1

 

when the external caller has timed-out and is ringing back to UserA, the external Caller hears a combination of ringing and music on hold. Instead of just MoH, or ring back tone.

 

REG:112082072920816

New Case# 113012410165873

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