The Lync 2013 can be set to default to Lync Call with a powershell command ( http://technet.microsoft.com/en-us/library/gg398300.aspx ), however that is only the initial setting. From that point on Lync defaults to the last number called for a contact. As noted here: http://masteringlync.com/2014/01/27/controlling-click-to-call/ Users mostly make "lync calls", however they might change to someone's cell phone, now ...more »
Allow support in the Lync client to push up on the keyboard to scroll through your previous messages to a user. Using the down arrow key scrolls the other way.
Service Pack 1 for Microsoft Office 2013 introduced a bug in the Lync client that causes a lot of extra, unnecessary whitespace. This causes the product to appear unpolished, not to mention waste precious screen real estate. This was originally documented in early 2014, in March. Please fix. http://social.technet.microsoft.com/Forums/office/en-US/1bfea987-2c4f-4233-b480-452648122b47/lync-2013-sp1-doublespacing-in-messages?forum=officeitpro ...more »
I would love to see a smarter bread of Lync phone. I have lost count of the amount of hours wasted configuring Lync phones. They should be simple, plug and play inside and outside the corporate network and have adequate logging. I would love to see a touch screen interface running something similar to the mobile client.