Lync Client

Lync Client

Consult then transfer to in PC client

Lync phone edition has an option to Consult then transfer to. The Attendant has a button for this as well, as well as the ability to hit CTRL+L to achieve the same thing. Microsoft decided to leave this button out of the Lync PC client. It was in the OCS client but not in Lync. I know callers can merge calls using "Current conversation", but a Consult then transfer to button would be so much easier.

Submitted by (@randychapman)

Voting

49 votes

Lync Client

Allow listening without a microphone

Submitted by

Voting

39 votes

Lync Client

Allow listening without a microphone

Submitted by

Voting

39 votes

Lync Client

Recent Contacts - Bring it back!

Communicator had a recent contacts option. The new Frequently Contacted in Lync does not work the same way.

 

With recent contacts, if I ever contacted somebody or someone contacted me, there name would remain

in that list for at least a few weeks, and after that period if I hadn't contacted them again, it would eventually go away.

Submitted by

Voting

37 votes

Lync Client

Recent Contacts - Bring it back!

Communicator had a recent contacts option. The new Frequently Contacted in Lync does not work the same way.

 

With recent contacts, if I ever contacted somebody or someone contacted me, there name would remain

in that list for at least a few weeks, and after that period if I hadn't contacted them again, it would eventually go away.

Submitted by

Voting

37 votes

Lync Client

Web Based Lync client

I'd love to see a standalone Lync web-based IM client like you can do with MSN Messenger. We are looking to setup Federation and can see a time where users will not only use it for Corporate contacts but for personal as well. Since it requires a Lync software license to install it on a home computer a web based client would be good for users who want to communicate with their contacts when at home. I know I can enable ...more »

Submitted by

Voting

26 votes

Lync Client

Calls history

On the Lync client, there is a tab where users can see the call history, incoming and outgoing calls. But there is no way to distinguish incoming from outgoing calls. I cannot believe that this is so difficult to achieve. Just an arrow pointing inwards or outwards would be fine.

Submitted by

Voting

25 votes

Lync Client

Calls history

On the Lync client, there is a tab where users can see the call history, incoming and outgoing calls. But there is no way to distinguish incoming from outgoing calls. I cannot believe that this is so difficult to achieve. Just an arrow pointing inwards or outwards would be fine.

Submitted by

Voting

25 votes

Lync Client

User Interface Improvements

Just a couple of ideas to improve the user experience. Many of these features are already in Live Messenger. 1. Cut and paste embedded images. If I want to send a quick screenshot to somebody its a pain to have to save the screenshot to a file and then send it. 2. Add in nudge. Good way to get somebody's attention. 3. It was a good idea to have Lync save IM hustory in Outlook but our company is afraid of this data ...more »

Submitted by

Voting

24 votes

Lync Client

Use Lync Web App plug-in to add Voice and Video feature to OWA

The Lync Web App plug-in is great and could be used to add Audio and Video capability to Exchange OWA, to use it as a full client when the user could no use anything else (for eg. Internet Cafè)

Submitted by

Voting

21 votes

Lync Client

Lync Client Default Click-to-Call Number

The Lync 2013 can be set to default to Lync Call with a powershell command ( http://technet.microsoft.com/en-us/library/gg398300.aspx ), however that is only the initial setting. From that point on Lync defaults to the last number called for a contact. As noted here: http://masteringlync.com/2014/01/27/controlling-click-to-call/ Users mostly make "lync calls", however they might change to someone's cell phone, now ...more »

Submitted by

Voting

21 votes

Lync Client

Add BToE standard component into Lync Client

At this moment 3PIP phone vendors have to create it's own version of BToE PC client and add the function to the phone fw.

The results are not so good and very different between vendors, so the user experience is not uniform.

I think MS should add a standard BToE component into Lync Client, so the 3PIP vendors only need to add the BToE to the phone code, and the IT stuff do not need to add a separete BToE client.

Submitted by

Voting

21 votes