Lync Server

Force users to follow persistent chat rooms

I would like a way to force a user to follow a chat room. I have some IT chat rooms that i use to broadcast important messages to the IT team so i don't have to over use the mail system. I have asked nicely for the IT members to follow the rooms but some still have not. i am not the manager of them so i can't "boss" them to do it, but if i could force them some way in the background that would make my life easier

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3 votes

Lync Server

Persistent chat layout.

I miss the GroupChats layout. On that the names were not taking up space between the messages and there was no "air" between the messages. This meant I could see three times as many messages on the same screen space. I could get the overview of a situation much faster, since I didn't have to scroll to get a bit more history.

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2 votes

Lync Client

the ability to add users to chat room on the fly

I love the Lync persistent chat room feature but here is a scenario that i would like to resolve. i have a chat room for all IT members and all are allowed in it. some kind of issue arises and i need to tell them all a system is down and being worked on. i make the annocement in the persistent chat room but not everyone is in it cause they close the window and exit the room. now i have send out multiple group ims to either ...more »

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2 votes

Lync Server

Implement search / review of persistent chat

Looking for details from several days ago in a busy persistent chat is a complete pain. There is no way to search for relevant information, and no way to quickly view a particular time series. There should be a search function for persistent chats that allows you to specify a time period to search in and/or specific text. For organisations that use persistent chats as a way of logging our activities, this would be ...more »

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5 votes

Lync Client

Remove white space from Lync Persistent Chat interface

Lync 2013 Persistent chat has reduced the amount of meaningful information on the screen to about 25% of what is used to be in Chat 2010. Eg: On my screen now, I can see approx. 8 unique entries, but on 2010, on the same screen, I could see over 30 entries. This has (allegedly) made it prettier and aligned it with Outlook etc, but has made it significantly less user friendly, as you have to scroll back through conversations ...more »

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7 votes

Lync Client

bring back timestamps on each post in persistent chat

Version 15.0.4420.1017; MSO: 15.0.4420.1017 puts a timestamp on each individual post in a persistent chat room. Version 15.0.4623.1000; MSO: 15.0.4615.1000 no longer has that behavior.

 

Bring back this feature but make it a configuration option for persistent chat.

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16 votes

Lync Server

Lync Online: Persistent Chat Rooms

Persistent chat rooms are used a lot for call centers and work groups. http://office.microsoft.com/en-us/lync-help/what-is-persistent-chat-HA102919098.aspx This is a feature that users of Jabber systems have as a standard feature and Lync Online does not have. I love Lync Online, but that feature would be great for our organization. Having persistent chat would allow us to have a group chat window, opened all the time, ...more »

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2 votes

Lync Server

Support of Federation in Persistent Chat

Persistent Chat is a fantastic tool for collaboration and knowledge sharing. What would make it better would be to have it support federation, allowing people from outside the Lync AD Domain to be members of Chat Rooms and participate. Anything in the near future?

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8 votes

Lync Client

"Broadcast a message" should support drag and drop

If you right click on a pchat room in the Lync 2013 client, you can broadcast a message. But you can't drag more chat rooms into that list. You have to close it and then select all of the chat rooms and right click. It would be nice if you could drag and drop chat rooms into the list if the dialog box is already open.

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1 vote

Lync Client

Ego Feed alerts shouldn't occur if you're already in that room

Ego Feed alerts work great. But if you already have a specific room open in the client, any related alerts for that room should be suppressed.

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1 vote

Lync Client

Add file transfer to Persistent Chat

The server side supports it, since using the Lync 2010 Group Chat allows users to send files through Lync 2013. It's about time the Lync 2013 client provided this functionality as well.

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7 comments

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10 votes

Lync Client

Persistent chat notification settings for your own messages

Right now, you can configure different notification settings for messages submitted to chat rooms. But those settings also apply to your own messages. So, if you have the client running on multiple machines, you get the notifications for messages you submit. Would be nice if there was a 'disable notifications for your own messages' setting.

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2 votes