The contactlist integration of the mobile client is not uptodate with the Windowsclient. If you create a contact in Outlook with only a name and a PSTN-number it shows up correctly on the desktop client since it fetches contact data from both Lync and Exchange. But on the mobile the client shows up as a PSTN-number as displayname. More info: https://social.technet.microsoft.com/Forums/office/en-US/84a23426-b958-43d7-a274-4cb70711777b/lync-mobile-not-displaying-name-of-contacts?forum=lyncprofile ...more »
Allow contact groups to have sub-groups.
Contacts and contact management is generally good, however it lacks the finesse that could make it awesome. I find myself continually frustrated with what is a seemingly simple but highly important feature. I don't think I have seen a single deployment without a least 1 issue - Outlook integration, duplicate contacts, disappearing phone numbers, inability to search contacts added to custom groups, poor or hopelessly ...more »
Ability to Search / Filter a full-company Organization Chart. (Similar to the Organization Tab on a contact Card).
This would allow for filtering of such things as:
- Displaying only online members
- Displaying only members of 'HR' for example
- Display only members in a certain locale.
Example: - Display all contacts that belong to the HR' Department, are currently online, and in the United Kingdom office.
Currently when one searched for a contact all entries are listed alphabetically. I would really like to set this so that I can choose for example order the found entries based on Presence status, perhaps order by most often used contact etc.
It would be nice if you could assign a photo for these objects to help identify them. Tom Arbuthnot wrote an article about it at http://lyncdup.com/2012/12/lync-2013-setting-a-user-picture-for-an-application-or-response-group-contact-object/.
If you hover over the handset icon for a contact, you see all of the ways to connect to a user in Lync. Lync call, Voicemail, and phone numbers, etc.. If a user isn't voice enabled, then the phone numbers are irrelevant. They shouldn't be visible or clickable to non voice users.
Right now, you can add a phone number to your Lync contacts list. But you can't right click on it and change the privacy relationship to blocked. This would be a welcome solution for users who want to block numbers in orgs that don't have a number blocking solution in place.
Right now, you can't reorder the groups in the contact list in the Mac client. Groups are sorted alphabetically. And whenever you login, the groups are all expanded. Allow for custom order of groups, and keep the state between logins. Also, allow for expansion of distribution groups in the contact list. This is not currently possible.
Skype does auto search address book/contacts and find who's connected. This fast tracks adoption. It's kind of clunky that we say Lync integrates with Outlook contacts, but then you have to add lync contacts all over again one by one?!? People expect this to be at least like Skype, so ping each contact to Skype while you're at it. To make things 'usable' you have to make it easy to use from the beginning and show ...more »
Expanding on http://lync.ideascale.com/a/dtd/Allow-moving-copying-of-contacts-when-they-are-offline/505905-16285. When you right click on a contact, ALL options should be available, regardless of how you viewed that contact (contact list, search, etc.) and regardless of the contact's presence.
When you click the button to call someone in Lync, and choose the "New Number", you can enter a new number and escalate the IM conversation to voice. But it doesn't store that number anywhere. It would be nice if it could do that.